Submit a Complain
This service enables all segments of society (individuals and institutions) to submit complaints against the financial institutions that fall under the jurisdiction of the Central Bank of Oman.
Central Bank of Oman
Required documents
- Complaint Letter
- Identification documents
- Supporting Documents
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Service fees Show
0
Service steps
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1
Submitting the complaint
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2
Redirecting the complaint
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3
Receiving the response
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4
Providing the feedback
Special conditions
- The complainant must prove that there was communication or a complaint submitted to the concerned entity (commercial banks, financing companies or exchange companies) prior to submitting the complaint to CBO
- The beneficiary must provide a detailed, dated and signed letter, copy of the ID or commercial register, supporting documents and proof of prior communication with the concerned financial institution
