Get help using the portal

The Government Unified Portal gives you quick and easy access to all government e-services in Oman, saving you time and effort.

The portal also allows you to view the pages of government entities, learn about their services and how to complete and benefit from them, and access the latest government updates and events.

Yes, signing in allows you to benefit from all the services and information the portal provides.

You can activate digital certification and access all government services by using one of the following methods:

• Identity Card

• Phone SIM card

To learn more about the activation steps, click here (link)

Yes, the Government Unified Portal of government services is designed to meet the needs of all users, including people with sensory, physical, and intellectual disabilities and the elderly. It provides features that make it easier for them to browse, access services, and complete transactions easily and conveniently by:

- Text reader

- Guided videos

- Photo description

and other features and facilities. To learn more, click here (link)

Yes, you can search for any service you need using the search bar at the top of the page. You can also use the virtual assistant for more details about any service.

All services provided via the portal are updated periodically to ensure efficiency.

Yes, once you start the e-service steps, you can save them as a "draft" to be completed later.

We welcome your feedback and suggestions, which you can provide via the "Feedback  Center" link at the bottom of the page.

You can submit suggestions, feedback, complaints, and reports through Tajawob, the National Platform for Suggestions, Complaints, and Reports.

The portal allows you to complete electronic services and guides you through the necessary steps for in-person attendance services.

The portal aims to be a unified and comprehensive platform for delivering all government services; however, it is not currently a complete alternative for all services provided.