Submit a Complaint Related to Services and Products
This service enables you to submit a complaint regarding damage resulting from purchasing a product or receiving a service that violates the Consumer Protection Law and its executive regulation against stores, establishments and companies.
Consumer Protection Authority
Required documents
- The complaint related to services and goods
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Service category and fees Show
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Steps
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1
Submitting the complaint
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2
Investigating the complaint
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3
Reaching an amicable settlement
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4
Referral of the file to the Public Prosecution
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5
Saving the complaint
Special conditions
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