Request Replacement for Damaged Ownership Certificate
your profile: Ministry of Housing and urban planning

The Ministry of Housing and Urban Planning, through its Amlak platform, offers a range of e-services aimed at enhancing efficiency, safeguarding beneficiaries' personal information, and streamlining procedures. Among these services is the issuance of a replacement certificate for a damaged property ownership document.
Beneficiaries can request this service by visiting the Ministry’s website and logging in using their ID card via a card reader or phone number linked to electronic authentication. After logging in, users navigate to the e-services section, select the real estate record field, and access "My Real Estate Data." From there, they can choose the "Replacement for Damaged Ownership Certificate" service. Detailed instructions and the list of required documents are provided, and users must confirm their acceptance before proceeding.
The service dashboard will display previous transaction records and their status. Applicants are guided through several steps, including verifying personal details, contact information, address, property details, and ownership data. They are then required to upload supporting documents such as a copy of the survey drawing (Krooki), a copy of their passport, and a scanned copy of the damaged ownership certificate. After reviewing the application and ensuring the information is accurate, applicants proceed to pay the service fees electronically and upload the payment receipt. Upon successful submission, a confirmation notice is displayed, and the application is sent to the Ministry for review.